Our hands-on workshops are designed for small businesses, community groups and non-profits who are keen to get the edge on planning and governance and who don’t have the resources or specialist staff of a large organisation. Each workshop is designed to provide you with the knowledge and confidence to apply the approach, and you will develop and take away the core products or tools for your organisation.
Upcoming workshops
Saturday
29 June 2024 1pm-4pm
Online
Customer journey mapping for community groups
Are you part of a community group looking to better understand and enhance the experiences of your members, volunteers and sponsors? Join us for a transformative, hands-on customer journey mapping workshop designed specifically for community groups!

Thursday
27 June 2024
9am – 12pm
Online
Customer journey mapping for small business
Are you part of a small business looking to better understand and enhance the experience of your customers? Join us for a transformative, hands-on customer journey mapping workshop specifically designed for small business!

